Privacy policy

At Choisirlamour, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.choisirlamour.com or interact with our services.

By using our website, you consent to the practices described in this policy. If you do not agree, please refrain from using our services.

1. INFORMATION WE COLLECT

We collect different types of personal information to improve your shopping experience and ensure the best service. This includes:

1.1 Information You Provide

  • Name, email address, phone number, and shipping/billing address when placing an order.
  • Payment details (processed securely through third-party payment providers).
  • Account login details if you create an account.
  • Customer support inquiries or survey responses.

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • Device information: IP address, browser type, operating system.
  • Usage data: Pages visited, time spent on our site, and interactions with content.
  • Cookies & Tracking Technologies: To improve functionality and personalize your experience. See Section 6 for more details.

1.3 Third-Party Information

We may receive information from partners, such as social media platforms or advertising networks, when you interact with our ads.

2. HOW WE USE YOUR INFORMATION

We use your personal data for the following purposes:

  • To process and fulfill orders, including shipping and payments.
  • To communicate with you regarding orders, promotions, or customer support.
  • To improve our website, products, and services through analytics and customer feedback.
  • To prevent fraudulent transactions and enhance security.
  • To comply with legal obligations and regulations.

3. HOW WE SHARE YOUR INFORMATION

We do not sell or rent your personal data. However, we share certain information with:

3.1 Service Providers

We work with trusted partners to provide essential services such as:

  • Payment processing (e.g., PayPal, Stripe).
  • Order fulfillment and shipping (e.g., logistics companies).
  • Website hosting and analytics (e.g., Google Analytics, Meta Pixel).

3.2 Legal Compliance

We may disclose your data if required by law, in response to legal requests, or to protect our rights.

4. DATA STORAGE & SECURITY

We take appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include:

  • Secure encryption for payment transactions.
  • Regular security audits and firewall protection.
  • Access restrictions to sensitive information.

Despite our best efforts, no online data transmission is 100% secure. Please take precautions when sharing personal information online.

5. YOUR RIGHTS & CHOICES

Depending on your location, you may have the following rights regarding your personal data:

5.1 General Rights

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your personal data (subject to legal obligations).
  • Opt-Out: Unsubscribe from marketing emails or object to data processing.

5.2 GDPR (EU Users)

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to data portability.
  • The right to restrict processing in certain cases.
  • The right to lodge a complaint with a Data Protection Authority.

To exercise your rights, contact us at support@choisirlamour.com.

5.3 CCPA (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to request details about the personal data collected.
  • The right to opt out of data sales (although we do not sell your data).
  • The right to request deletion of your data.

6. COOKIES & TRACKING TECHNOLOGIES

Cookies help us improve your experience on our website. We use:

  • Essential Cookies (required for website functionality).
  • Analytics Cookies (to analyze website performance).
  • Marketing Cookies (for targeted advertising).

You can manage your cookie preferences in your browser settings.

7. THIRD-PARTY LINKS

Our website may contain links to external sites. We are not responsible for their privacy practices, so we encourage you to review their policies separately.

8. CHANGES TO THIS PRIVACY POLICY

We may update this policy from time to time. Changes will be posted on this page with the last updated date. Continued use of our services after updates constitutes acceptance of the new policy.

9. CONTACT US

For any privacy-related questions or requests, contact us at:
📧 Email: support@choisirlamour.com